FAQ
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Are courses suitable for complete beginners?
Yes. Our beginner courses assume no prior experience and focus on clear foundations.
Do you run in‑person sessions?
Yes, selected courses run in London. Check the course mode in the catalogue.
What materials are required?
We keep materials minimal: pencils, paper, eraser, and optional inks or watercolour.
How do I save favourites?
Open the catalogue and press Save on any course. See them in Favourites.
What’s the typical class size?
We cap groups at around 10 learners to keep feedback personal and unhurried.
Do you offer gift vouchers?
Yes, digital gift vouchers are available and can be applied to any upcoming course.
Can I get a VAT invoice?
Yes. Enter your billing details at checkout to download a VAT invoice instantly.
What is your cancellation and refunds policy?
Full refund up to 7 days before the start date. Within 7 days we can transfer you once to another date if space allows.
Is your London studio accessible?
Yes. The venue is step‑free with an accessible loo. Let us know any adjustments you may need.